About

FAQ

1: Are you a manufacturer?

Founded in 2004, our company has specialized in manufacturing one product for over 20 years: acrylic bathtubs.

We are a large acrylic bathtub manufacturer in China.

We have a 300-square-meter laboratory built to North American CUPC (Cupp-certified) laboratory standards.

Our bathtubs undergo rigorous testing in the US and Europe and are CUPC and CE certified.

We maintain a strict ISO9001:2000 quality management system.



2. Are you a large-scale factory, a small operation, or a trading company?

We are a large-scale acrylic bathtub manufacturer with over 20 years of R&D and production experience.

We have 220 employees and an 11-person quality inspection team.

Factory area: 344,000 square feet; Warehouse: 34,200 square feet.

Production capacity: 86 containers/month; Available production capacity: 125 containers/month.

We are neither a small factory nor a trading company.

We focus on overseas markets, with exports accounting for over 95% of our sales, serving customers worldwide.

We have a particular advantage in the North American (US, Canada), European, and Australian markets, where customers with high product quality requirements are most demanding.



3. Where is your company located?

Our factory is located in Nanhai District, Foshan City, the ceramics and sanitary ware capital of the Guangdong-Hong Kong-Macao Greater Bay Area, one of the most economically developed regions in southern China.

Our factory is approximately a 45-minute drive from Guangzhou Baiyun Airport and a 1.5-hour drive from Hong Kong International Airport.

Our showroom, covering approximately 1,000 square meters, showcases the world's most advanced, stylish, and immersive acrylic bathtubs.



4: What are your main products?

We are a large manufacturer specializing in acrylic bathtubs with over 20 years of experience.

Our product line primarily includes freestanding bathtubs, massage bathtubs, and built-in bathtubs, supplemented by cold-water and walk-in bathtubs.

Our main product lines include:

1. Arcylic Freestanding Bathtub

2. Whirlpool Massage Bathtub

3. Build-in Tub

4. Cold Plunge Bathtub

5. Walk-in Tub

6. Outdoor Large Pool

We have strong new product development capabilities, Our R&D department develops over 20 new products annually.

 we have over 500 SKUs for you to choose from!

We welcome you to visit our factory to view our new products, or to experience them at our trade shows and discuss potential collaborations.



5. What services do we provide?

OEM/ODM services are our primary services.

We specialize in the development and production of acrylic bathtubs, with freestanding, massage, and built-in bathtubs as our main offerings.

While you can choose from our standard designs, we can also customize them to your style and specifications.



6: How We Work for OEMs

1. Familiarize ourselves with all customer requirements (regular off-the-shelf products or custom models).

2. Provide a detailed quotation, clarifying requirements.

3. Discuss further customer needs or concerns.

4. Double-confirm the model and proceed with material and size selection.

5. Mutual approval of details and requirements (material, color, size, etc.).

6. Production begins after payment is received and drawings are confirmed.

7. Provide regular feedback to the customer on the production process and progress.

8. Take photos for inspection and confirmation before shipment

 (Domestic customers can visit for inspection).

9.  Prepare for delivery and shipping and pay the balance.

10. Send delivery documents (CI, PL, BL & CO, etc.) via email or courier. Our unwavering commitment is to ensure that all customers and consumers are satisfied with our high-quality products and online services.



7. How is your factory's quality control?

Quality is our top priority. We implement comprehensive quality management, including IQC, IPQC, FQC, and OQC.

Our QC team consists of 11 people. QC personnel conduct a thorough inspection at every stage of production and before each product is packed and shipped.



8. Can I change the size of the product?

We have standard sizes for all our products, but we can also customize different sizes to your specific requirements.



9. What is your packaging method?

We use standard export packaging with clear outer labels, but we can also accept customer-specified packaging.



10. What are your shipping options?

1. We ensure all packages are properly packaged and free of any residual material.

2. Wood fumigation treatment is performed in the United States or European countries upon request.

3. Our logistics team ships directly to customers; delivery is made to the customer's freight forwarder or warehouse.

4. We deliver delivery documents (CI, PL, BL, CO, etc.) via email or courier.

5. We assist with any customs clearance or other shipping issues.